Garage Door Opener

ISSUE: Opener will not work with the remote - check/change the batteries in your remote control. If that does not resolve the issue, please check the instructions on your opener (or google if instructions are not there) on how to reprogram the remote with the opener.

ISSUE: Garage door won't close unless I hold the button down - check the sensors at the bottom of each door track.  They should both have green lights on them.  Loosen set screw to readjust and align sensors.

ISSUE: Garage door will not open/close or door is crooked - check the torsion spring across the top of the garage door (or along the side of garage door) to see if it has broken.  If so, take a photos and submit that photo with a maintenance request through your Resident Portal.

ISSUE: No Power - In the event that the door needs repair or you have lost power in the home, there is an emergency release cord on the track of the garage door that will allow you to open/close the door manually.